Returns & Refunds
Returns
For merchandise returned within 30 days of the purchase date, a refund will be issued to the original form of payment.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and have processed your refund.
Shipping Instructions
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
1. Pack all the returned items, along with a print out of your confirmation of purchase email, securely in a box. You can use the box the items arrived in or another box, if you prefer.
2. Go to local post office, or another courier, to ship the package. Return address for the package:
Returns - Itara Studio
20745 Nordhoff St
Chatsworth, California, 91311, US
3. Please provide us the tracking number from post office or couriers if applicable. You can keep tracking your package by receiving email for shipment updates.
4. You will receive an email as soon as we received your items, and when refund is approved.